The Custom House Hotel is situated in the perfect location for business travellers, in the London Docklands area with Canary Wharf and the financial heart of London, the City, a mere 10 minutes away from the hotel doorstep. The ExCeL exhibition centre is located directly opposite the hotel, making it the first choice for those attending conferences and exhibitions in the building. For those who want to explore other London highlights during their time in the city, the centre of the capital can be reached in just 20 minutes by rail. Custom House station is very close to the hotel building, connecting guests with the rest of the city via the Docklands Light Railway.
The hotel is sensitive to the needs of the many business travellers that pass through its doors, and has subsequently introduced a set of top class conference facilities. The four Capstan Function Rooms feature air conditioning and adaptable lighting in addition to audio-visual equipment such as a drop-down projector, CD and DVD players and wireless internet access. The rooms can also be combined to accommodate up to 276 people for events such as a cocktail reception. General services offered to all hotel guests include the use of a safe deposit box, laundry services, currency exchange, wake-up calls and internet access across all public spaces.
The Custom House Hotel London contains 282 clean, crisp and contemporary bedrooms in varying sizes to cater for different groups. Double and twin rooms takes their place alongside more spacious on-site suites and apartments, all sharing a fuss-free and functional design. Rooms are available as a Standard or Superior, but regardless of category come with an ensuite bathroom and power shower. Superior rooms also feature air conditioning and a larger surface area. Each guest room is equipped with modern facilities including satellite television, on-demand HD movies, hairdryer, telephone, high speed internet and tea and coffee making equipment.
Visitors to the Custom House Hotel London will be pleasantly surprised by the range of dining options that are available on-site. The Custom House Pub & Kitchen is the first of several establishments on the property, with a warm and cosy atmosphere and hearty pub grub on offer. The Custom House Café is a bright and informal eatery serving light snacks, pastries and both hot and cold drinks, and the Ho Lee Chinese Restaurant serves cuisine from China, Japan and Vietnam. Finally, the Silver Bar is open to business delegates and serves a range of alcoholic drinks in its glass and contemporary surroundings.
Specially adapted disabled rooms are available to hotel guests.
 | Custom House | 0.0km | show on map |
| Prince Regent | 0.3km | show on map |
| Royal Victoria | 0.7km | show on map |
